Docketly

Administrative Sanctions and Discipline History

Mileage Report

How to change the counties you want to be notified in

Changing County Notifications

What to do when the client you are appearing for has additional hearings on the docket

Unscheduled Hearings

Some information on how bundling pricing works for attorneys

Fee Limits

Questions regarding how to obtain CLE credits after taking our FDCPA course.

FDCPA CLE Credits

How COVID-19 cancellations are being handled

Extreme Weather, Natural Disasters, and Pandemic Response Policy

Your appearance for that hearing is over, now what?

Filing Your Hearing Report

What to do if you want to close your account and no longer work with Docketly

Disabling Your Account

Points and Leveling

What happens if a hearing you're set to cover is cancelled by the client

Cancellation Policy

Malpractice Insurance

How often can I expect to be paid? An explanation of ACH and direct deposit.

What is Rapid Pay?

The Docketly Tardy Policy

What is Learning and LMS? What are the courses? Do I need to take them?

Docketly Learning for Attorneys

Just Get Me to The Court on Time!

Additional costs such as mileage, tolls, court document pulls.

Reimbursement

Information on our Process and Why it can benefit you!

Background Checks

This is how you can find the FDCPA and complete the certification.

FDCPA

When a hearing is covered by an attorney, but they want us to remove their appearance. (Delete their Appearance)

Delete Your Appearance

Attorney is unavailable or wants to make an offer for a higher fee.

Reject Hearing, Fee Negotiation

Check and edit your contact information, including email, payment address, and other information.

Change Contact Information

Report Hearing Results

This is how we manage a network of 10,000 attorneys, through levels, points, and rewards.

Level Ranking System

Payments

How to get paid electronically each month instead of getting a check in the mail.

ACH Payments

Let us know why you aren't available.  Want to make an offer or negotiate?

Reject Hearing and/or Fee Offer or Negotiation

Brandon Fuller

Rocky Ashby

Quentin Vaughn

Attorneys

Find answers and get help from Intercom Support and Community Experts

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Track the progress of all tickets related to your company.

Tickets portal.

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