Docketly

This article contains information for attorneys who wish to enroll in ACH electronic payments

Signing Up For ACH

This is an article describing how attorney can submit an offer on a posted hearing.

Submitting a Hearing Offer

This article will assist attorneys in how to edit or remove notifications for specific counties

Adding and Deleting County Notifications

This article will assist attorney on when to file a Notice of Appearance when needed.

Notice of Appearance (NOA)

Creating and submitting a support ticket is the best way for our teams to investigate and respond to your issues.

Creating a Support Ticket

How to update your phone, email, and address information.

Changing Your Phone, Email, and Address Information

When and where you can find and or get attorneys tax forms

Tax Forms: W-9 /1099-MISC

Pools are an exclusivity feature that allows you to join a list of pre-approved attorneys who exclusively cover a specific client's cases along with other approved attorneys.

Attorney Pools

Tiering

Assist attorneys on disabling account request.

Closing Your Account

Instructions on how to edit attorneys notifications.

Subscriptions

Information for Attorneys looking to temporarily pause notifications or assignments

Snooze

Process on how to update attorneys payment information.

Payment Information Updates

FDCPA Certification

This article goes over some basic details regarding Docketly's new attorney orientation

Attorney Orientation

Policy for when an attorney requests to have their upcoming appearance removed

Deleting an Appearance

Information for when a user asks when they will be paid

Payments

Policy for when an attorney wants to cover a hearing they may be blocked from due to scheduling or other conflicts

Attorney Override Request Policy

Information regarding Daily Dockets and how to obtain them

Daily Docket

For questions related to compliance requirements for attorneys

Compliance Documentation Overview

Issues Inputting Hearing Report

Information on how to complete a hearing report

Uploading Your Hearing Results

Article going over Docketly's insurance policy for appearance counsel

Liability Insurance

Article for Questions Regarding Payment Schedules

Payment Timelines

You may submit an expense for court or mediation fees

Submitting Expenses for Reimbursement

Taking time off, not available for a set time, or with an undetermined time, you can snooze your account.

Snooze Account

If you didn’t receive a notification for a remote (telephonic or virtual) hearing, you’re not alone—and it’s not necessarily a system issue!

Why Didn’t I Get a Notification for a Remote Hearing?

Calendar

How to submit a hearing report attachment.

Submitting a Hearing Report Attachment

Court-imposed hearing limit in specific jurisdiction(s).

Court Limits

Trouble Accessing FDCPA Course

Use these steps to upload an Avatar, Bar Card, Certificate of Good Standing, FDCPA Certification, Insurance Declaration Sheet, etc.

General Compliance Document Uploads

What is and how to file an unscheduled hearing .

Unscheduled Hearings

How to View Your Balance & Payment History

Attorney Balance Instructions

Easily track your performance and standing on the Docketly platform by viewing your points in the Attorney Portal. This quick guide walks you through where to find your current point…

How to View Your Points in the Attorney Portal

Weather and Natural Disaster Policy

Finding available hearings is probably your primary mission when visiting the Docketly website.

Hearings

Annual Mileage Report

Bradley Davies

Michelle Roig

Macdalyne Dube

Attorneys

Find answers and get help from Intercom Support and Community Experts

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