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Cancellation Policy
Cancellation Policy

Docketly cancellation policy

Jill Guzman avatar
Written by Jill Guzman
Updated over 2 years ago

When a hearing is posted and covered, the attorneys have reserved time in their schedule to appear for you and likely spent time preparing. We developed a cancellation policy that respects our attorneys' time and helps us retain the best-in-class appearance counsel.

  • Canceled anytime while not covered = No Fee

  • If it's covered by an attorney and canceled outside of 24 hours before the hearing, there is no fee.

  • If it's covered by an attorney and canceled within 24 hours up to midnight of the hearing date, the fee is 50%.

  • If it's covered by an attorney and canceled after midnight of the hearing date, the full original fee is charged.

  • Please Note: Weekends do not count, so Friday cancellations for a Monday hearing are counted as within 24 hours (if the time of cancellation on Friday is after the time of the hearing on Monday - e.g. cancel at 11:00 am Friday for a hearing at 9:00 am Monday = half fee charged)

Bundles

When canceling a single hearing in a bundle, the guidelines above apply to that individual hearing. There also may be effects on the overall bundle price as well.

If the hearing now has a $0 fee, the hearing no longer counts towards the size of the bundle.

Please refer to your Handbook (found under the Help link on your Docketly page) or our Terms of Use for more details.

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